FAQ
Common questions
- As with any laser machines, there are restrictions on what we can do (as of today). We can work with all kinds of wood (plywood, MDF, hardwood), leather (natural leather, PU), slate/rock, metal (tumbler, stainless, coated aluminum, etc). We can engrave almost anything — names, company logo, quotes, portraits of people/pets. If you can imagine it, we can engrave it!
- Fill out our Order Form with your details and what you'd like engraved. Attach a reference photo if you have one. We'll reach out within 24–48 hours to confirm and discuss.
- Depending on the complexity and quantity of your order. We will aim to get your orders ready within 4–7 days.
- VISA/MASTERCARD/AMEX, Venmo, Cash App, and Cash (for pick-up or meet-up). Payment methods will be discussed upon receipt of your order. We will normally ask for 50% downpayment for customized items.